STANDARD CANCELLATION TERMS

All alterations or cancellations to your registration must be made in writing and will be acknowledged by email. Notification should be sent to:

Conference Co-ordinators
nga@confco.com.au

An administration charge of $110.00 will be made to any participant cancelling before Friday 6 May 2022. Cancellations received after Friday 6 May 2022 will be required to pay full registration fees. However, if you are unable to attend, substitutes are welcome at no additional cost.

By submitting your registration you agree to the terms of the cancellation policy.

COVID CANCELLATION TERMS

Conditions that apply to cancellations, substitutions and rescheduling of the Assembly due to COVID-19 are listed below.

All other cancellation will be subject to the standard cancellation policy.

Cancellation of face-to-face event

If the face-to-face event has to be cancelled as a result of an outbreak of COVID-19 restricting travel to, or circulation within Canberra, ALGA will, if possible, hold a virtual Assembly and all delegates will be transferred to the virtual event. The difference in price between in-person attendance and virtual attendance will be refunded.  All ancillary costs (cancelled flights etc) will not be the responsibility of ALGA.

Registration changes

Delegates who are unable to attend the Assembly due to their location in a declared COVID-19 hot spot will be automatically transferred to become virtual delegates. The difference in price between in-person attendance and virtual attendance will be refunded. It is the responsibility of the individual to contact the conference organisers (in writing) if they are affected by a local lock-down, no refund will be applicable to no shows.

Substitutions

As with all ALGA events, substitutions are allowed for delegates. Please notify the ALGA secretariat in writing if substitutions are required.

Partner registrations

If the face-to-face event is has to be cancelled as a result of an outbreak of COVID-19 restricting travel to, or circulation within, Canberra, partner registration will be refunded in full.

Registration will be refunded in full for partners who are unable to attend the Assembly due to their location in a declared COVID-19 hot spot. No refund will be applicable to No Shows.

ACCOMMODATION 

If the Assembly is cancelled due to restrictions from COVID-19, the hotel cancellation terms will STILL apply so please consider this when booking. The conference organisers are not responsible for any cancellation charges from the hotel in these circumstances. 

We recommend to all attendees to look at travel insurance.

All cancellations and amendments must be made in writing to Conference Co-ordinators and will be acknowledged by email.

Cancellation fees will occur from 30 days prior to the Assembly.  If a booking is cancelled or reduced within 30 days prior to arrival, the credit card provided will be charged unless the room(s) can be resold.