CANCellation policy

2022 APGA Cancellation Policy

All cancellations or alterations must be made in writing and will be acknowledged by email. Notification should be sent to: Conference Co-ordinators.

Email: apga@confco.com.au

CANCELLATION AND SUBSTITUTION

An administration fee of $220.00 will be charged to any participant cancelling before Friday 12 August.

All cancellations received after Friday 12 August will be required to pay full registration fees.

You may substitute delegates at any time by providing reasonable advance notice to Conference Co-ordinators.

DELEGATE CONVENTION CANCELLATION

If the Convention cannot proceed due to conditions beyond the control of APGA the event will proceed in a virtual format.

Your registration will be transferred. You will have the option to proceed with a virtual registration or roll over your fee to 2023.

If a virtual format is not offered, you will be entitled to a full refund of any fees paid less any costs incurred that were not refunded to APGA. There will be no additional liability to APGA for travel costs, hotel costs, or any other associated costs.

DELEGATE CANCELLATION: MEDICAL

If, on medical grounds, you are unable to attend the convention, you must cancel your attendance in writing. A full refund less the cancellation fee will be considered in this instance.

However, you will be asked to provide additional details.

ACCOMMODATION

If the Convention is cancelled due to restrictions from COVID-19, the hotel cancellation terms will STILL apply so please consider this when booking. The conference organizers are not responsible for any cancellation charges from the hotel in these circumstances.

We recommend to all attendees to look at travel insurance.

All cancellations and amendments must be made in writing to Conference Co-ordinators and will be acknowledged by email.

Cancellation fees will occur from 45 days prior to the Convention. If a booking is cancelled or reduced within 45 days prior to arrival, the credit card provided will be charged unless the room(s) can be resold.

Full payment of your account will be required at the time of your arrival. NOTE: Some hotels may charge a deposit or process pre-authorization to ensure the validity of the card supplied. Check the hotels individual terms when booking.

PROCESSING OF REFUNDS

Refunds will be processed within 28 business days of receiving a refund request in line with the Cancellation and Refund Policy.

EXHIBITION CANCELLATION

·         All cancellations must be received in writing.

·         Cancellations received on or before Friday 30 May 2022 will be fully refunded.

·         Deposits are non-refundable after Friday 30 May 2022.

·         Cancellations after Friday 29 July 2022 will be charged the full cost of the stand.